Customer Care Plans
Benefits of a Website Care Plan
If your website is the driving force of your online marketing campaign, your new client funnel or the place your customers visit to find information about your products and services, then you can’t afford to risk your site going offline. Our care plans ensure that your website is online and working hard for you. Our SEM & SEO plans will take your site to the next level, with ongoing work and additions to your site each month helping you reach your online goals.
Please note: All of our plans can be customised to suit your individual business. We have many more plans available to suit your needs.
Support Available
All of our clients with Care Plans receive VIP support via phone or email.
Monitoring & Visual Checks
Remove the stress of checking your site, let us take care of it for you.
Software Updates
Keeping your site software up to date will help to prevent attacks.
Some Of Our Popular Plans…
Care Plan
Everything you need to keep your website running- Monthly plugins update
- Monthly core software update
- Quarterly contact form test
- Monthly visual check
- 24/7 site uptime monitoring
- 15 minutes phone or email support time per month
- Monthly blog post written
- Stock image sourced for post (if required)
- Post added to your website with SEO
- Google My Business listing review improvements
- Technical site SEO review & improvements
- Site content review, research, improvements & creation
- Site features, functionality, usability & style improvements
- Social media visibility & connectivity (if used)
Search Engine Marketing (SEM) Care Plan
Increase your reach on search every month- Monthly plugins update
- Monthly core software update
- Quarterly contact form test
- Monthly visual check
- 24/7 site uptime monitoring
- 15 minutes phone or email support time per month
- Monthly blog post written
- Stock image sourced for post (if required)
- Post added to your website with SEO
- Google My Business listing review improvements
- Technical site SEO review & improvements
- Site content review, research, improvements & creation
- Site features, functionality, usability & style improvements
- Social media visibility & connectivity (if used)
Search Engine Optimisation (SEO) Plan
Your business online & growing monthly- Monthly plugins update
- Monthly core software update
- Quarterly contact form test
- Monthly visual check
- 24/7 site uptime monitoring
- 15 minutes phone or email support time per month
- Monthly blog post written
- Stock image sourced for post (if required)
- Post added to your website with SEO
- Google My Business listing review improvements
- Technical site SEO review & improvements
- Site content review, research, improvements & creation
- Site features, functionality, usability & style improvements
- Social media visibility & connectivity (if used)
Will you still help me if I don’t have a care Plan?
Absolutely!
We are happy to help clients both old and new, even if the website wasn’t built by us. If you need immediate support (within 24 hours – 48 hours) and you do no have a care plan, our minimum time cost is $66.00 (weekends additional cost). Email support may available at a reduced cost, with assistance provided within 5 days (excluding weekends), just message us here.
For support via email please complete your details using our easy contact form and we will be in contact ASAP.
Or sign up for a care plan and enjoy 15 minutes included phone or email support every month! Our Care Plan clients receive additional support beyond their included time at a reduced cost too.